To provide a safe and healthy environment for staff employees and visitors, commercial buildings should always be kept clean. Yet, leading a maintenance crew can be challenging, particularly if you have no prior expertise.
Services for cleaning commercial buildings will help in this situation. Hiring a professional cleaning service ensures that your facility is always in excellent shape without the need for an internal team.
But not every cleaning service for business buildings is the same. Knowing the dos and don’ts of hiring residential building cleaning services is crucial if you want to get the most for your money and keep your facility clean and secure.
This article discusses important factors to consider when evaluating a cleaning service and common mistakes to avoid when working with them.
There are several things to consider about before hiring a commercial building cleaning service. Here are a few things to keep in mind while assessing possible cleaning services.
Do Ask for References: Asking for customer references is a great way to evaluate a cleaning service. A good cleaning company will be delighted to give you references and endorsements from their pleased customers.
Do Ask About Their Cleaning Methods: Ensure that the contract clearly outlines the scope of work, including the specific cleaning tasks, the frequency of cleaning, and any other relevant details related to the cleaning services. This comprehensive document will provide clarity on the responsibilities and expectations for both parties involved.
Don’t Choose Based on Price Alone: While cost should be taken into account, it shouldn’t be the only one. It’s possible that a cleaning service with an extremely low price won’t give the kind of service you require.
Don’t Overlook Customer Service: Cleaning services should not be excused from the importance of providing excellent customer service. Excellent customer service increases the likelihood that a cleaning service will be attentive to your requirements and concerns.
Don’t Ignore Red Flags: It’s important to see this as a warning sign and switch to another cleaning service if a company doesn’t appear honest or is hesitant to offer references or respond to your enquiries.
It’s helpful to collaborate with the commercial building cleaning service you’ve chosen to develop a cleaning schedule that suits your requirements. Here are some guidelines for developing a cleaning schedule with a business building cleaning service.
Do Identify Your Cleaning Needs: It’s essential to figure out your precise cleaning requirements before you meet with a cleaning service. This applies to both daily cleaning needs and occasional maintenance requirements.
Do Establish Clear Expectations: It’s important to have clear expectations with the cleaning service on the frequency of cleaning, the places that require cleaning, and any particular jobs that must be completed.
Do Work with the Cleaning Service to Create a Customized Plan: A professional cleaning company will work with you to develop a personalized cleaning schedule that fits your demands and price range.
Don’t Assume One Plan Fits All: Because each building has different cleaning requirements, it’s necessary for developing a cleaning plan that is customized for that building or facility.
Don’t Overlook the Importance of Communication: Developing a cleaning plan requires effective communication. Make sure the cleaning service has a clear understanding of your requirements and expectations, and be receptive to their comments and recommendations.
Don’t Be Afraid to Make Changes: If the cleaning schedule isn’t yielding the desired results, alter it up. A quality cleaning service will be adaptable and ready to make changes to guarantee your contentment.
To protect both parties, it’s crucial to have a precise and comprehensive contract in place before beginning any work with a commercial building cleaning company. Following are a few things to avoid doing while examining a contract with a commercial building cleaning service.
Don’t Sign a Contract Without Reading It: Before you sign the contract, be sure you have read and properly understood it. As well as any fines or penalties that could be involved, make sure you read the terms and conditions.
Don’t Overlook the Scope of Work: The contract’s scope of work, which should include the duties to be carried out, the frequency of cleaning, and any other specifics pertaining to the cleaning services, should be spelled out in full.
Don’t Ignore the Billing and Payment Terms: Make sure you fully comprehend the invoicing and payment terms, including the payment schedule, any potential late fees, and any additional charges that may apply. Keep yourself well-informed to avoid any confusion or unexpected costs.
Clear and open communication is essential when working with a commercial building cleaning service. Here are some dos to keep in mind when communicating with a cleaning service.
Do Establish a Clear Line of Communication: Make sure you establish a clear line of communication with the cleaning service, including the best methods to contact them and who to contact in case of an emergency.
Do Provide Feedback: If you have any concerns or suggestions, make sure you communicate them to the cleaning service. A professional cleaning company will be responsive to your feedback and willing to make changes to ensure your satisfaction.
Do Schedule Regular Meetings: Regular meetings with the cleaning service can help ensure that your needs are being met and any issues are being addressed in a timely manner.
Don’t Assume Everything is Fine: It’s important to let the cleaning company know if you have any worries or concerns. Ignoring issues can eventually result in more serious ones.
Don’t Micromanage: It’s important to communicate your needs and expectations, while also trusting the cleaning company to fulfill their responsibilities. Micromanaging can cause unneeded anxiety and worry.
Don’t Be Disrespectful: It’s crucial to show professionalism and respect to the cleaning service. Always be polite and respectful when communicating.
Establishing a solid partnership with a commercial building cleaning company can ensure the long-term cleanliness and safety of your building. Here are some dos to keep in mind when building a partnership with a cleaning service.
Do Treat the Cleaning Service as a Partner: A good partnership is built on mutual respect and trust. Treat the cleaning service as a partner, not just a service provider.
Do Show Appreciation: Expressing gratitude for a job well done can greatly contribute to the development of a strong partnership. A simple thank you or appreciation note can go a long way.
Do Provide Feedback: By offering the cleaning service feedback—both good and negative—they may enhance their offerings and guarantee your satisfaction.
Don’t Take the Service for Granted: The cleaning service is an important service your building receives. Don’t take their services for granted.
Don’t Be Difficult to Work With: Building a strong partnership requires open communication and flexibility. Don’t be difficult to work with or unreasonable in your expectations.
Don’t Neglect the Partnership: A strong partnership requires ongoing effort and attention. Don’t neglect the relationship with the cleaning service.
Cutting corners when it comes to cleaning services can lead to bigger problems down the road. Here are some don’ts to keep in mind when working with a commercial building cleaning service.
Don’t Skimp on Cleaning Products: Cleaning products of poor quality can result in unsatisfactory results and are harmful to people’s health.
Don’t Ignore Safety Protocols: Following protocols, such as wearing protective gear and being cautious around electrical equipment, is essential for safety. This ensures the safety of both the cleaning service and the people in the building.
Don’t Neglect Regular Cleaning: In addition to accumulating dirt and dust, ignoring regular cleaning can result in bacteria and germs spreading.
By hiring a commercial building cleaning company, you can ensure the long-term cleanliness and security of your building. Here are some tips for getting the most from your cleaning investment and building a strong working relationship with them.
When it comes to maintaining a clean and safe facility, keep in mind to thoroughly consider possible cleaning services, set clear expectations, communicate freely and politely, and avoid cutting corners.
Choosing a reliable and skilled cleaning company is crucial when you anticipate a long-term working relationship. When you have a clear understanding of how the cleaning company will handle your facility, it instills a sense of security. You can feel confident and at ease knowing that a capable and experienced cleaning company is taking care of your premises.
If you are looking for a reliable and professional Singapore cleaning company, look no further than SQ1 Development Pte Ltd. We offer professional cleaning services so that you can keep your mall clean without any hassle. Contact us today to learn more about our services or to request a free quote!